Shipping policy

SHIPPING POLICY

Where we ship

We currently ship to addresses within the United States.

Processing time

Orders are processed within 1–2 business days of being placed. Orders placed on weekends or holidays are processed the next business day.

Delivery time

Estimated delivery is 7–12 business days after processing. Delivery times are estimates, not guarantees, and can occasionally be affected by carrier delays, weather, or customs.

Order tracking

Once your order ships, we'll email you a tracking number. Please allow a few days for tracking to become active after you receive it.

Shipping cost

Shipping costs, if any, are shown at checkout before you pay.

Delayed or lost orders

If your order hasn't arrived within 20 business days of ordering, email us at quietail.support@gmail.com and we'll investigate. If a package is confirmed lost in transit, we'll resend your order or refund you in full.

Wrong address

Please double-check your shipping address at checkout. We can't be responsible for orders sent to an incorrectly entered address, though we'll always try to help if you contact us quickly.

Questions

Email quietail.support@gmail.com and we'll get back to you within 2 business days.